1. Introduction
HeatApp ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and what rights you have.
2. Data we collect
Personal data
When you use the contact form, we collect:
- Name (you provide)
- Email address
- Message content and subject
- Date and time the message was sent
App data
In the mobile app, we store locally on your device:
- Consent settings (never sent to our servers)
- Wardrobe state and game progress
- Game preferences (pace, level, partners)
Analytics data
We collect anonymous analytics data via:
- Google Analytics
- Meta Pixel
- TikTok Pixel
This data helps us understand how users interact with our site and improve our services.
3. How we use your data
We use your data only for:
- Responding to your contact inquiries
- Technical support and ticket handling
- Site traffic analysis and UX optimization
We never sell, rent, or share your personal data with third parties for marketing purposes.
4. Data retention
Messages from the contact form are sent via the EmailJS service to our email address and stored for as long as needed to handle the matter. After resolution, we may delete the data on request.
5. Cookies
Our site uses cookies to:
- Remember your age confirmation (18+)
- Remember your language choice
- Store your cookie preferences
- Traffic analysis (Google Analytics, Meta Pixel, TikTok Pixel)
You can delete cookies at any time or block them in your browser settings.
6. Your rights (GDPR)
You have the right to:
- Access – request a copy of your data
- Rectification – request correction of incorrect data
- Erasure – request deletion of your data ("right to be forgotten")
- Restriction – request restriction of processing
- Data portability – receive your data in a portable format
- Objection – object to processing for marketing purposes
To exercise these rights, contact us at: kontakt@heatapp.app
7. Data security
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or unauthorized disclosure. Our services use SSL/TLS encryption.
8. Sensitive data
We never ask for sensitive data (e.g. information about your sex life, orientation, health, or religious beliefs) in any form. Consent settings in the mobile app are stored only locally on your device and are never sent to our servers.
9. Changes to this policy
We reserve the right to update this privacy policy. We will inform users of any changes via a notice on the site.
10. Contact
If you have questions about our privacy policy, contact us:
Email: kontakt@heatapp.app